Last updated
If the reading did not describe your past, you get your money back. Ask within 2 days of delivery. You do not have to explain, argue, or prove anything.
Every report is calculated and written to order from your specific birth details, so there is no stock item to return. What follows is when money comes back instead.
Take the free reading first. It costs nothing, needs no card, and describes what you are like from your birth minute alone, so you can judge whether it sounds like you before spending anything. It exists precisely so that a refund is rarely the thing you need.
An order can be cancelled at any point before generation begins, which is the moment payment is confirmed. Write to mytrikaal@gmail.com and we will cancel and refund in full.
After generation begins there is nothing left to cancel, because the report is already being produced. The refund terms below apply instead.
| Situation | Refund | Do you have to ask |
|---|---|---|
| Generation failed. We took your money and could not deliver a report. | 100% | No. We issue it ourselves and email you. |
| You changed your mind before downloading it. | 100% | Yes, one email. |
| Within 2 days of delivery, the 3-year back-cast did not describe your past. | 100% | Yes, one email. No explanation required. |
| Duplicate payment for the same order. | 100% of the duplicate | No, if we spot it. Yes, if you spot it first. |
| More than 2 days after delivery, having downloaded it. | None | You have the product. |
| You supplied an incorrect birth time and the report is therefore wrong. | None, but we regenerate it once with the corrected time at no charge. | Yes, tell us the right time. |
It is the same argument as the free reading, applied to money instead of to a sample. A reading that describes your past either matches or it does not, and you are the only person who can judge that. If it does not match, we would rather return Rs 258 than keep it.
Email mytrikaal@gmail.com from the address you ordered with, quoting the reference shown on your order page. That is the whole process. There is no form and nobody will try to talk you out of it.
Refunds are issued in the currency you paid in, for the amount paid, to the payment method you used. Refunds to Indian cards and UPI usually appear within 5 to 7 working days; refunds to international cards can take 5 to 10. If your bank converted the payment to another currency, its conversion on the day of the refund applies and we cannot control the difference.
Nothing is ever charged for the free reading, so there is nothing to refund. If it fails to generate we will tell you, and you may try again.
Please write to us before raising a chargeback with your bank. Every case listed above is refunded on request, so a chargeback costs you weeks and gets you the same result. If you have already raised one, tell us and we will not contest it.
The reading these terms describe is a computed Vedic chart with dated windows. See what it covers, Rs 258 + GST.